Privacy Policy for Groverock Water Limited
Effective Date: 29th September 2024
1. Introduction
At Groverock Water Limited (referred to as “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website www.groverockwater.com, make an order, or engage with our services. This policy complies with the General Data Protection Regulation (GDPR) as it applies to businesses operating in Ireland.
2. Information We Collect
We collect personal information in order to process and fulfill your orders, improve our services, and provide better customer support. The types of information we collect include:
•Personal Information You Provide:
•Name
•Email Address
•Phone Number
•Contact Address
•Automatic Information:
•IP addresses
•Browser type and version
•Time zone setting and location
•Google Analytics data
•Meta Pixels data (Facebook and Instagram)
3. How We Use Your Information
We only use the personal information you provide to:
•Process and Deliver Orders: We collect your name, email address, and contact information via our order form to fulfill and deliver your order.
•Customer Communication: Your phone number may be used to contact you about order details, such as delivery confirmation or inquiries regarding your order.
•Marketing and Promotions: If you provide your consent, we may use your email address to send you information about future promotions, offers, and services.
•Website Analytics: We use Google Analytics and Meta Pixels to analyze website traffic, improve website performance, and tailor our marketing efforts on platforms like Facebook and Instagram. These third-party services collect data through cookies and other tracking technologies.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website to collect data automatically. These technologies help us improve user experience, analyze trends, and administer the website. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.
5. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
•Service Providers: We may share your data with trusted third parties that help us deliver services (e.g., shipping partners).
•Legal Obligations: If required by law, we may disclose your information to comply with any legal or regulatory obligations.
•Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring entity.
6. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
7. Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), individuals in the EU have the following rights:
•Access: You have the right to request a copy of the personal data we hold about you.
•Rectification: You may ask us to correct any inaccuracies in your data.
•Erasure: You may request the deletion of your data where it is no longer necessary for us to retain it.
•Objection: You can object to the processing of your data for direct marketing purposes.
•Data Portability: You can request that we transfer your data to another organization in a structured, commonly used format.
•Withdraw Consent: You have the right to withdraw consent to data processing at any time.
If you wish to exercise any of these rights, please contact us at groverockwater@outlook.com.
8. Data Security
We are committed to safeguarding the security of your personal data. We implement appropriate technical and organizational measures to ensure the integrity and confidentiality of your information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to external sites. This privacy policy applies solely to information collected on our website. We are not responsible for the privacy practices or content of other sites.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time, and changes will take effect immediately upon posting on our website. Please check back regularly to stay informed about how we are protecting your personal information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Groverock Water Limited
Bellsgrove, Ballyheelan, Kilnaleck, Cavan, Ireland
Email: groverockwater@outlook.com